Terwilliger Plaza Inc. Privacy Policy
Our Privacy Policy Has Recently Changed.
Your privacy is important to Terwilliger Plaza Inc. This Privacy Policy explains the types of information we may collect from you or that you may provide when you visit or use our website https://www.terwilligerplaza.com/ (the “Website”) and SMS or text messaging services, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy does not apply to information collected through any other means, including on any other website operated by a third party.
Please read this Privacy Policy carefully. If any term in this Privacy Policy is unacceptable to you, please do not use our Website or provide us with any personal information.
In this Privacy Policy, when we talk about “Personal Information,” we mean any information that is related to an identified or identifiable natural person. Please note that “Personal Information” as governed by this Privacy Policy does not include certain medical or health information subject to the Confidentiality of Medical Information Act or the Health Insurance Portability and Accountability Act.
This Privacy Policy does not apply to any products, services, websites, mobile applications, or content (including advertising) offered by third parties or that may be linked to or from the Website. Data collected by these third parties is covered by their own privacy policies.
1. Information We Collect
Depending on your relationship with us, we may collect the following information from you, including Personal Information:
Personal identifiers: Name, email address, mailing address, telephone number, and similar identifiers, including whether you are looking for information for yourself, your relative, your friend, or for employment purposes;
Device and other automatic information: Browsing history, search history, and information regarding your interactions with our Website. For more information, see “Information We Collect Automatically About You” below; and
Communications, views, and opinions: We may record our communications, including chat messages via the Website, phone calls, e-mails, SMS and/or text messages, and other written communications, such as when you provide us with feedback or respond to our surveys.
2. How We Collect Your Information
Information We Collect Directly From You
We may collect Personal Information that you provide to us when you use our Website or SMS/text messaging services or interact with us. For example, we may collect information when you browse through the Website, make an information request, or when you otherwise interact with us and provide your information via our Website or SMS/text messaging services.
Information We Automatically Collect About You
Personal Information You Provide to Us – We only have access to and collect personal information (for example your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, or email address, and email preferences (collectively, “Personal Information”) that you voluntarily give us via email or other direct contact from you.
Information Collected by Automated Means – Whenever you use the Site, we, as well as any of our third-party advertisers and/or service providers, may use a variety of technologies that automatically collect information about how the Site is accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page served, the time, how many users visited the Site, and the website you visited immediately before the Site. This statistical data provides us with information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they “click” on. Usage Information helps us to keep the Site fresh and interesting to our visitors and to tailor content to a visitor’s interests. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
Device Identifiers - Usage Information we may collect include your IP address, MAC Address or other unique identifier (each a “Device Identifier”) for the computer, mobile device, Wi-Fi card, or other technology (collectively, “Device”) you use to access the Site. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers. Our computers identify your Device by its Device Identifier. When you visit the Sites, we may view your Device Identifier. We use this information to identify repeat visitors to our Site. We also may use this information to send you targeted advertisements and to enhance the Site. We may associate your Device Identifier with your Personal Information.
The technologies used on the Site, including Device Identifiers, to collect Usage Information may include, without limitation:
Cookies – Cookies are data files placed on a Device when it is used to visit the Site. We may use cookies to collect and store certain information about you. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them).
Web Beacons – We may also include web beacons (also known as web bugs, Internet tags, pixel tags, tracking pixels and clear GIFs) with the content and ads that we deliver to you, which we will use to collect information regarding your interaction with our content and ads. A web beacon is a transparent graphic image placed on a web page or in an email, which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. A web beacon may also tell your browser to get content from another server.
Cookies and web beacons (together, “Site Cookies”) may enable us to track and target the interests of our users to enhance the experience on our Site, track user actions/behavior on our Site and track the effectiveness of ads.
Analytics - We use products to analyze activity on our site. We use LocaliQ’s tracking technology and/or Google Analytics to understand how users use our site so as to enhance the user experience on our Site.
LocaliQ is a service provider which assists us in advertising our products and/or services. LocaliQ has a retargeting product, which enables LocaliQ to show you advertisements for our Site when you visit other sites in the LocaliQ network or in third-party networks. LocaliQ is able to do this through the use of cookies that are provided by LocaliQ through its third-party partners (“Advertising Cookies”).
Google Analytics is a platform that collects data from the Site and create reports that provide insights about visitors and their interactions with the Site.
3. How We Use Your Information
We may collect Personal Information for the following purposes:
Fulfill or meet the reason you provided the information (e.g., to respond to your request for information);
Communicate with you, including via our chat, email, and SMS and text messaging services, about our Website or to provide you with information or marketing materials that may be of interest to you;
Send you transactional or relationship messages, such as invoices, receipts, customer service responses, and other administrative messages;
Monitor and analyze trends, usage, and activities in connection with the Website;
Comply with the law, and protect or defend our interests or the interests of our customers or users of our Website if permitted by law or required to do so by law, court order, or government regulations, or where we believe such action is necessary;
Help maintain the safety, security, and integrity of our Website, products and services, databases, other technology assets, and business;
System administration and to monitor the use of our Website;
Any other purpose disclosed by us when you provide the information or with your consent; and
Disclose to third parties for the performance of services provided to us, including third-party providers of services related to the operation and management of our Website, or in connection with the administration and support of the activities noted above.
4. With Whom We Disclose Your Information
We may disclose information about you as follows and as otherwise described in this Privacy Policy or at the time of collection:
With companies and vendors that perform services for us, including email, chatbot, and SMS and text messaging service providers (as further discussed below), analytics providers, advertising partners, resident services providers, and other service providers;
To accountants, auditors, lawyers, and other outside professional advisors to Terwilliger Plaza, subject to appropriate contractual obligations of confidentiality;
Where required by law, court order, or subpoena if we believe disclosure is in accordance with, or required by, applicable law or legal process or where necessary to prevent, detect, or prosecute criminal offenses or to protect the rights, property, and safety of Watermark or others;
With your consent or at your direction.
SMS/MMS: We may share certain Personal Information with third parties that support our message services, including but not limited to platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. However, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may also process and disclose information to third parties if the information has been de-identified or aggregated in a way that it cannot be used to identify you.
5. How We Protect Your Information
We use reasonable security measures to protect your Personal Information. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.
6. Children
The Website is not directed towards children. We do not knowingly collect Personal Information from children under the age of 13 (or 16 where applicable by law) through the Website. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Website without their permission.
7. Links
The Website may contain content, services, advertising, and other materials that link to external websites. We do not endorse and are not responsible for the content of any such external website. Please refer to the terms of use and privacy policies of the external website for more information.
8. Changes to This Privacy Policy
This Privacy Policy is effective as of the date it is posted. We may change this Privacy Policy from time to time. Your access of the Website after such change will be deemed acceptance of the new Privacy Policy.
9. Other Choices
Promotional Emails. You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your transactions with us or our ongoing business relations.
Marketing Phone Calls/Text Messages/Postal Mail. We may engage in marketing campaigns, which may include phone calls and text or SMS messages, and postal mail. You are not required to consent to such communications as a condition of using our Website.
10. Additional Information for Residents Of California
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (Civil Code Section 1798.100, et seq.) (“California Law”), provides eligible California residents with specific rights with respect to our collection, retention, disclosing, selling, sharing, and use of Personal Information. This section on Additional Information for Residents of California supplements this Privacy Policy and applies solely to eligible residents of the State of California. Any terms used but not defined in this section have the same meaning as defined in California Law.
11. Collection of Personal Information
Depending on your relationship with us, in the preceding twelve (12) months, we may have collected the following categories of Personal Information about you:
Category: Identifiers
Example: Name, email address, mailing address, telephone number, unique personal identifiers, online identifiers, or other similar identifiers
Category: Internet or other electronic network activity information
Example: Browsing history, search history, and information regarding interactions with our Website
We may collect the Personal Information identified in the table above from the sources of Personal Information discussed in the Section “How We Collect Your Information.” The business or commercial purpose for collecting that information is disclosed in the Section “How We Use Your Information.”
12. Disclosure of Personal Information
In the preceding twelve (12) months, we may have disclosed your Personal Information for a business or commercial purpose described in the Section “How We Use Your Information” to the categories of third parties described in the Section “With Whom Do We Disclose Your Information.”
13. Sales and Shares of Personal Information
We do not sell or share your Personal Information to anyone outside our organization without your consent.
14. California Privacy Rights
California Law provides consumers with specific rights regarding their Personal Information. The following Section describes your California Law rights and explains how to exercise those rights. Your California Law rights include the:
Right to Know or Access: Request that we disclose to you your Personal Information that we collected, used, disclosed, shared, and sold.
Right to Delete: Request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.
Right to Correct Inaccurate Personal Information: Request that we correct any of your Personal Information that we maintain about you that is inaccurate.
Right to Opt Out of Sales or Sharing of Personal Information: If we sell your Personal Information to or share such information with third parties, you may have the right to opt out of the sale or sharing of such information.
Right to Non-Discrimination: We will not discriminate against you for choosing to exercise any of your rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Website.
15. Identify Verification
We may require you to prove your identity to exercise certain rights. Depending on your request, we will ask for information such as your name, your telephone number, your email address, and/or the date of last communication with us. We may also ask you to provide a signed declaration confirming your identity. We will only use the Personal Information provided in your consumer request to verify your identity or authority to make the request.
Only you, your parent, guardian (if you are under 13 years of age), conservator, a person to whom you have given power of attorney, or an authorized agent may make a verifiable consumer request related to your Personal Information. You may, however, make a verifiable consumer request on behalf of your minor child if necessary. Your verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Information or an authorized representative. We cannot respond to your request if we cannot verify your identity or authority to make the request. You may only make a verifiable consumer request for your right to access twice within a 12-month period.
16. Data Retention
We retain your Personal Information so long as necessary for the purposes for which it was collected or otherwise processed. When determining the retention period, we take into account criteria, such as the type of services requested by or provided to you, the nature and length of our relationship with you, use of our Website, and the impact on the Website if we delete your Personal Information.
17. Your Rights Under “Shine the Light”
In addition to your rights under California Law, California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure, if any, of their Personal Information to third parties for their direct marketing purposes. If this applies, you may obtain the categories of Personal Information disclosed and the names and addresses of all third parties that received Personal Information for their direct marketing purposes during the immediately prior calendar year (e.g., requests made in 2024 will receive information about 2023 sharing activities). To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident, and provide a current California address for our response. You may make this request in writing by contacting us by emailing helpdesk@terwilligerplaza.com
18. Additional Information for Residents of Other States
For eligible residents of Connecticut, Delaware, Maryland, Oregon, Texas, and Utah, you also have rights with respect to the Personal Information, also known as personal data, that we collect about you. This Section supplements this Privacy Policy and applies solely to eligible residents of Connecticut, Delaware, Maryland, Oregon, Texas, and Utah. Any terms not defined in this Section have the same meaning as defined under applicable Connecticut, Delaware, Maryland, Oregon, Texas, and Utah privacy law, including the Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Maryland Online Data Privacy Act, Oregon Consumer Privacy Act, Texas Data Privacy and Security Act, and Utah Consumer Privacy Act. Subject to certain exceptions, if you are an eligible resident of one of these states, you have certain privacy rights which may include, depending on your state of residency:
Right to Know/Access. You have the right to confirm whether we process your Personal Information and access such Personal Information. You also have the right to obtain your Personal Information in a portable, and to the extent reasonably feasible, readily usable format that you can transmit without hindrance. In addition, eligible Delaware and Maryland residents have the right to obtain a list of categories of third parties to which Watermark has disclosed Personal Information, and Oregon residents have the right to receive a list of specific third parties to which Watermark has disclosed any Personal Information.
Right to Delete. You have the right to request that we delete the Personal Information you have provided to us or that we have otherwise obtained about you.
Right to Correct. You have the right to request that we correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Personal Information.
Right to Opt Out. You have the right to opt out of the processing of your Personal Information for the purposes of (i) targeted advertising, (ii) the sale of your Personal Information, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects. Please note that we do not engage in such profiling as defined under applicable law.
Right to Appeal. You have the right to appeal our decision with regard to your request to exercise any rights described herein.
19. How to Opt-Out of Targeted Advertising
You can set most web browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site. If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information.
To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices/. Please note that even if you choose to remove your information (via opting out), you will still see advertisements while you are browsing online. However, the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies’ pages where you can opt-out of receiving targeted advertisements from companies.
You may opt out of the tracking enabled by the LocaliQ by visiting: https://localiq.com/optout/
You may opt-out of Google Analytics, by visiting https://tools.google.com/dlpage/gaoptout?hl=en-GB.
You can also find out more about your ‘Do Not Track’ options by visiting http://www.allaboutDNT.com.